If you aren't happy, we aren't!

Honored by the Better Business Bureau!

Our Guarantee

Our goal is to deliver an exceptional experience to you through our service and with our diversified product selection. Throughout your whole experience with us we will do our best to be open, honest and communicate with you the best possible customer care.

To make sure you are completely happy with your products, if for any reason within 10 days of receiving your product/s you are dissatisfied with your purchase, return the entire product for replacement or refund less any delivery fees incurred. Make sure to read our full refund policy before ordering.

See what some of our customers have said.

  • Phil R., Atlanta GA -
    "MANY THANKS for your initial quick shipment and your prompt attention to the little problem we had. Clearly, I will be checking your site first in the future for anything else I may need. Doing business with people with integrity and who strongly care about their customer is an all to rare pleasure."

  • David V. -
    "It’s very nice doing business with people upon whom you can count. Thank you very much."

  • Marguerite HS., FL -
    "I want to thank you all for being so understanding about the importance of the bezel being the proper one, especially since it was a Mother’s Day present. When I called your company I was extremely upset and your staff was so warm and understanding that they completely calmed me down and helped with everything. You really should feel fortunate that you have such a caring and devoted staff to answer your calls. They really did an outstanding job and should be commended for their dedication to your company. I want to tell you that all of my future coin purchases will be with your company and I will highly recommend you to all other collector’s that I know. Thank you again for your patience with this matter. I still cannot express how grateful I am to your staff for their help and all that they have done for me."

  • Audi -
    "Excellent customer service. Honest people. Great selection of USA made stuff."

  • Steve -
    "Your service is outstanding. If all companies were like yours, we would live in a much better place."

  • Mary K. -
    "I just wanted to thank you for making the additional effort in ensuring I received my order, and thus a special gift for someone, in time for our celebration. Having it on time make the occasion just that much more special. I sincerely appreciate what you did for us and offer my simple thank you."

  • Dean W. -
    "Linda Decker has guided me with obvious and clear genuine personal concern with regard to my satisfaction as well as precision detail in recommendations for the event, age and disposition of my children."

  • Dennis A. -
    "Your customer service aspect as far as keeping the customer informed, prompt shipment or orders, and thanking the customer for their business reflects the quality of your business and it’s outstanding employees. You definitely made a good impression on a first time customer such as myself. Keep up the great customer service!"

  • Tom M. -
    "Following is the Large Dollar Amount Order Notification form for our order. Glad I caught it this time! Please know that I do very much appreciate your anti-fraud efforts."

  • Joe -
    "Thank you so much for keeping me posted. I wish others would pick up on what customer service is all about. Most do not even have a clue, but you folks are on top."

  • JMM -
    "I love these guys!!! They help with anything and everything whether I want a gift for a birthday or a personalized engraving they got it!"

  • Joy B. -
    "I wanted to drop you a note to say THANK YOU for the beautiful two Kameleon engrave-able JewelPops that I recently purchased. They are PERFECT. Thanks so much for the great idea & the super service. I am very happy & I will be back for more Kameleon."

  • blank -
    "its the best store ever! i love all the stuff in there! i buy all my beads, bags and bobbles there. its the place to be"

  • carol -
    "this is the place to go to find people who care about making sure you are happy with your purchase. Friendly, best selection of beads and Kameleon pops anywhere in town. And did I mention honest! :)"

  • blank -
    "Great store! Large selection of Chamilla, Swarovski and Kameleon for my wife. And for me its the best place to take my watch for a battery or repair. Its Centerville's best kept secret. I love this place!"

  • Elk72 -
    "Greatest customer service anywhere. Wonderful selection of gifts for everyone. Love doing business with a family owned operation."

  • Gary S. -
    "I have been to all the different jewelers around town including the mall jewelers and Centerville Coin & Jewelry has not only beaten their prices but also the quality of the item is the best. Plus, Shirley will take the time to hand make your item or customize it. I have purchased several items and I have been very satisfied."

  • John W. -
    "Thank you so much. Pleasure to do business with a REAL customer oriented company."

  • C.W. McNew -
    "Just a short note to let you know that Linda Decker deserves a great big attaboy for her most excellent customer service that she showed me on an order. You people do such a great job that I told someone a while back that you acted like a family-owned business, so it came as no surprise to me when I found out you actually were a family-owned business. I thank you for the customer service and let me take this opportunity to wish you and yours the best of everything now and in the days to come."

  • Darla J. -
    "Cathy..you are a doll and so nice to work with...you have been so kind and patient with my emails... my Natalee will be so excited...thank you so much for always staying in touch with me..can’t wait."

  • MarilouB -
    "This is absolutely the best gift store anywhere. They have something for everyone , and I mean everyone! Last year I bought most of my gifts for Christmas there . Love the owners and salespeople, service is great and personal."

  • sallymc98 -
    "Placed an order on the Sunday night before Christmas, received it on Thursday in time for Christmas. The prices were good & the customer service excellent. Will purchase from again."